The first step in the Gold Star Process is a telephone interview with a Gold Star claim analyst. This short phone interview allows us to gather information about you, your specific situation, and the nature and facts of your dispute. A panel of Gold Star attorneys will then evaluate your situation.
A claims analyst will call you back with the result of the attorney evaluation. If we think we might be able to help you, we will set an appointment for an in-person consultation. It is very important that you arrive on time for your consultation.
At an in-person consultation, you will meet with a Gold Star attorney at our offices, where we will discuss your specific dispute in greater depth. We will then decide whether we can assist you and how to proceed with your case.